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Offer an omnichannel and seamless customer experience

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Reinvent the shopping experience

Never miss out on another sale by delivering a unified, omnichannel and frictionless shopping experience, which can be enjoyed at any time, throughout the world.

SoCloz provides an SaaS point-of-sale digitalisation platform which enables a retailer to provide its sales assistants with a comprehensive tool which integrates all web-to-store, web-in-store and ship-from-store features, including payment. All of this comes within a single sales interface.

The SoCloz interface is ultra-intuitive with web DNA and also manages communications with customers (hover ads on the website, text messages, e-mails, electronic receipts and more).

A platform with comprehensive, efficient features,
designed just for retail brands


 



Scenarios & Features

A platform with comprehensive, efficient features

Order Management System - OMSOmnichannel order coordination

Click & Reserve

Reserve a product online, without paying in advance, and purchase it in store.

  • Create additional in-store traffic
  • +80% in online turnover

Click & Collect
Express Click & Collect

Purchase online, with package delivery in store.

  • Increase your online customer conversion rate
  • +20% in online turnover thanks to the delivery costs available

Ship from Store
Express Ship from Store

Delivery of online orders within a few hours, using in-store picking.

  • Optimize online conversion
  • 5% increase in online revenue

Point of Sales System - POSMobile ordering and checkout

In-Store-Order

In-store order processing, with payment on the shop floor or at the cash register.

  • Decrease in-store stock shortages
  • +15% in in-store turnover

Mobile checkout

Instant checkout, mobile payment.

  • Reduce wait times at the checkout counter and offer a modern checkout experience
  • +15% in in-store revenue

Clienteling

Establishing, populating, and accessing CRM data.

  • Optimize in-store conversion and know your customers better
  • +5% in in-store revenue

Store Management System - SMSIn-store omnichannel order management

Omnichannel order fulfillment

Management of all types of omnichannel orders via mobile app.

  • Get buy-in from your sales associates
  • 50% time savings on order processing

SoCloz & Vous

1A platform with a wealth of features

Roll out all your omnichannel scenarios from the SoCloz platform in less than 6 months.

2A flexible OMS, designed for Retail

Coordinate your e-commerce and in-store orders and configure your scenarios independently using the SoCloz back office.

3A user-friendly interface

Simple, intuitive order management to support point-of-sale associates and ensure the success of your omnichannel strategy.

4Support throughout the partnership

Our first meeting – Your rollout – Your performance monitoring – SoCloz teams are always there for you.

5Integration in your IT architecture

A platform that works with the major software programs on the market (ERP, Checkout System, E-commerce, CRM, etc.) and with your IT system.

6A competitive economic model

A SaaS model (Set-up & Subscription) – A full range of omnichannel scenarios, together in one platform to ensure economies of scale – Volume pricing.

IT ecosystem

Explore all our implementations and our partners!

Explore the IT ecosystem
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